As a first time dog owner, I found the whole process of owning an energetic and rather mischievous flat coat retriever puppy a daunting experience but Phillipa's knowledge and patience has given me a huge amount of confidence and equipped me with the right skills to deal with every problem or issue. The weekly training classes with Juliet and Phillipa are hugely informative and also great fun - it's definitely a highlight of Edgar's week, he loves it!  In the nine months we've been training, Edgar and I have learnt and improved so much and it's really helped our bonding process too. I can't recommend them highly enough - I only wish we had found them sooner!